March 2018
Dear Jo, Lourdes and all the team at Chelston Gardens.
I just wanted to say massive thank you all for the care you gave my dad, L. Even though he was only with you for a short time I really appreciated how kind and caring everyone is not only to the residents but also their family.

Best wishes to everyone, Z

February 2018
All at Chelston!
Residents families and staff
A big thank you to all of you for welcoming me into the team. I had a fantastic experience here and learnt so much! It is been an incredibly rewarding placement and I am very grateful to them.

Love L xx

January 2018
Dear Jo
I just read of your outstanding rating from CQC. My father was at Cheltson for nearly three years until his death last year in May. As a family were always so happy with the care and kindness you and your staff showed our Dad, and we are so pleased that you have received such well-deserved recognition. Congratulations to you all, and thank you again for all the care you gave to our father.
Best wishes to you all, S

December 2017
To Magda and the Catering Team
Just a quick note to thank you so much for the delicious Christmas lunch yesterday. We couldn’t have been better fed at the Ritz!
The excellent food provided to the Chelsea residents really puts the homeIn the first division!!
Thanks again for all your hard work and very best wishes to 2018.
With love from H, S, P, I and L

October 2018
…we had been told by a number of people that the outstanding place to stay is Charleston Park. This is turned out to be no exaggeration.

Our initial unannounced visit to the home letters knowing that we had at lastFound the right place for mum. We made most welcome,Shown around by senior members of staff who answered all questions innermost professional manner.We also talked to ordinary members of staff and some residents and witnessed staff providing just the care we were looking for.

From the moment mum moved into the home she and we, her relatives, could not have been treated in a more compassionate and caring manner. Nothing was too much trouble…

September 2017
Just to say a very big thank you to all for your care of P.
It is very much appreciated by her family.

T and A

March 2017
To all the nurses and staff
I write to send you all a sincere and profound thank you for all your care, compassion and professionalism which you gave to my brother in his last weeks life.
Your credit to the nursing caring profession

Yours faithfully, J

February 2016
Dear Jo,
I would like to thank you and all the staff of Chelston Park & Gardens for the great care you gave to my Husband during the time he was with you. It was a great comfort to myself & the family to know that he was being looked after by such caring & dedicated people. They are just like friends.
I’m greatly touched by the fact that some came to his funeral at St John’s Church & stayed afterwards.
Our best wishes to you all              ER & family

January 2015
Dear Jo
I was very touched that some of you staff came to the service yesterday to say their farewell to my Husband. It was a wonderful gesture & very much appreciated.
I thought the caring staff generally would be interested to see the order of service which followed at the church in Dulverton.
Many thanks & blessing to you all          yours sincerely   DJ

April 2016
Dear Jo & staff
Thank you so much for the care & attention you gave Mum during her stay at Chelston Gardens. It was sad & difficult to see what was once a very independent & capable lady gradually decline, but you all helped to make her last few weeks as safe & comfortable as possible.
With kind regards & best wishes           J & family

May 2016
Dear Jo & staff
Your kindness is really appreciated
Thank you for all your support over the years mum’s been with you, & especially during the most difficult least few weeks. As a family we really felt supported & cared for
Sincerely V & Family
July 2015
Just want5ed to say thank you for the day we had at the lovely day we had at the Donkey Sanctuary yesterday we had not had a day out with Dad for a long time, so that made it very special. The staff were all superb, friendly & dedicated, they managed everything so competently, and it was a joy to be there.  
Thank you so much          B & CS

April 2015
Dear Jo & Staff
We would like to say a very big thankyou to you & the staff. The flowers, food & messages added to our Diamond wedding celebration.
We had no idea, on this day a year ago, that life would change so cruelly for my husband. I admit that there as times when I struggle to accept what is happening to him but my son & I really do appreciate the care he has received
Yours sincerely  SW

May 2015
Thank you very much for the card from yourself & your team,  Dad was on there for a short time however I was relay impressed with the standards of care & the helpfulness of the staff . Please give all our thanks.    Regards   J

Christmas 2015
General comments from Christmas card sent Chelston Gardens
Thank you for looking after Mum so well   D & SF
Thank you for your care & kindness    R & family
Thank you for all you do    SB
All our wonderful Nurses & Staff in Oak – Huge thank you for taking care of my brother      L & VA
Thank you for all you do & keeping us up to date with C & organising everything for him. Hope we are not too demanding!!  M & Family
Thank you for all the help & support – & taking good care of mum   SS & family
Thank you for all you do for mum   SD

March 2015
Dear Jo & Staff
A very sincere thank you to all for your kindness, flowers, Card & cake for our 68th wedding Anniversary it was very thoughtful & very much appreciated    NB

Thank you so much for taking care & looking after my father CJ in the last few weeks of his life.
All your kindness & help made this time easier knowing g he was in a safe place – Thank you Best wishes     M & family

Thank you so much for all the care & companionship you gave Dad for the last years of his life. The home always offered a friendly & warm welcome to us. Thank you again   A & I

All the staff at Chelston Park
Thank you for all the loving care you gave to my Mother during her last months. I was so relieved that I could leave her with you knowing that her every need would be catered for. Please accept this donation to the Residents fund. Thank you   CP

It’s Time to celebrate!    Well done for once again receiving the Gold Standard ‘Quality Hallmark Award’   you do a fantastic job     Love   S & Family

Christmas 2015
General comments from Christmas card sent Chelston Park  

All staff – Thank you so much    IG & family
Thank you for looking after Mum this last year  RG
Thank you for all your help & care during my Husbands’ illness & death    AS
Thank you for the care you give to our Mum   BH
With Thanks for all your kindness   M & AG